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My blog aims to offer efficient solutions to problems and situations entrepreneurs and business men may face in their daily work. I offer you articles based on my personal experience and knowledge in terms of marketing and organization. I will review marketing solutions, but also methods to organize your work, improve your CRM, manage your customer service, develop your network, etc...
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David Lim
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Choose the right Social Media platform for your business

Reply customers emails efficiently

Answer negative comments on your Facebook page

Organize your tradeshows and customers fairs

Customer Service

Dealing with customers might be the most difficult task for entrepreneur.
Building great marketing strategies has very little impact on the overall business if your image is damaged by bad customers relationships.
This section deals specifically with problems and solutions related to customers relationship.
This section provide you with tools and strategies to make sure you can get the best out of your customers and to export a positive image of your company.

Practical uses of CRM >>




CRM: plan your surveys properly >>




Customer Service | 24-11-2012 | 28,049 views

There is nothing more frustrating in life than facing a stubborn careless customer service. If you are yourself taking care of customer service, bear in mind the following rules, they might save or even improve your image.

Tags:
Home > Customer Service

The importance of a good customers service: case study with Lufthansa >>




How to answer customers emails? >>




The mismanagement of customers loyalty >>




How to recognize a good customer? >>




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